Customer engineering for every customer.
Give every customer a customer engineer.
Your best accounts get custom setup, fixes, and follow-through. Mint makes that service cheap enough for every customer.
Any agent
support agentsuccess agentcustom agent
Your team chooses the workflow.
Mint managed workspace
Mint
Every customer
Setup done.Tools built.Questions answered.Approvals clear.Follow-up sent.Outcomes tracked.
The gap
Enterprise
Enterprise gets custom help.
Setup, fixes, and follow-through.
Self-serve
Everyone else gets self-serve.
Self-serve only covers fixed paths.
Agents
Agents need a shared customer workspace.
Otherwise work scatters across chats.
What Mint manages
The workspace behind each customer engineer.
Know
Customer knowledge
Facts, files, goals, and history stay with the customer.
Act
Allowed actions
Each agent knows what it can do and what needs approval.
Review
Team approvals
Humans only step in for judgment calls and exceptions.
Build
Custom tools
Mint wires the actions each customer needs.
How it works
You define the workflow.
buildMint builds the tools.
plug inAny agent can use them.
manageMint manages the customer.
scaleYour team focuses on outcomes.
Business outcomes
Custom service without custom headcount.
Faster onboardingCustomers reach value sooner.
80% less customer-engineering workMint handles the heavy parts.
More customers coveredNo engineer per account.
Better outcomesWork is tracked and followed through.
Scale customer engineering without scaling headcount.
Let Mint manage the workspace. Let your team own the workflow.